Refund policy
Return and Refund Policy
At Atlas School, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.
Returns
- Eligibility: To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
- Return Window: You have 30 days from the date of purchase to initiate a return.
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Non-Returnable Items: Certain items cannot be returned, including:
- Gift cards
- Final sale or clearance items
How to Start a Return
- Email our customer support team at fulfillment@mythic.press with your order number and the reason for your return.
- Once approved, you’ll receive instructions for sending the item back to us.
- The customer is responsible for return shipping costs unless the item is defective or we sent the wrong product.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
- Partial Refunds: Items not in their original condition, damaged, or missing parts (not due to our error) may qualify for a partial refund.
Exchanges
We replace items if they are defective or damaged. If you need to exchange your purchase for the same item, email us at fulfillment@mythic.press.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photos of the damage or error. We will send a replacement at no additional cost.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check with your bank or credit card provider, as it may take some time before your refund is officially posted.
- If you’ve done this and still haven’t received your refund, please contact us at fulfillment@mythic.press.
Contact Us
For questions about returns and refunds, please contact us at:
Email: fulfillment@mythic.press
Phone: 918-516-8255
Address: Atlas School Returns, 2015 E. 3rd Street, Tulsa OK 74104