Shipping policy
Shipping Policy
Thank you for shopping with Atlas School! We are committed to ensuring your order reaches you promptly and securely. Below is our detailed shipping policy.
Processing Time
- Orders are processed within [1-3 business days].
- Custom or personalized items may require additional processing time. This will be indicated on the product page.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Times
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Standard Shipping: 3-7 business days – Free shipping for orders over $50.
-
Expedited Shipping: 2-3 business days after order is processed.
- International Shipping: 7-21 business days - Customs fees or taxes may apply and are the buyer's responsibility.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this to track your order’s progress.
Shipping Delays
We strive to meet delivery timelines, but delays may occur due to:
- Weather conditions
- High order volume during peak seasons
- Carrier-related issues outside of our control
If your order is delayed, please contact us at [your email] for assistance.
Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, contact us within 14 days of the expected delivery date. We will work with the carrier to locate or replace your order.
- Damaged Packages: If your package arrives damaged, please email us within 7 days of delivery with photos of the damage.
Shipping Restrictions
- Certain items may have shipping restrictions due to size, weight, or local regulations.
Free Shipping
- Free standard shipping is available on orders over $50, within the United States.
Contact Us
For shipping-related questions, please reach out to us at:
Email: fulfillment@mythic.press
Phone: 918-561-8255